Profiling the Likes and the Wants of the First Class Passengers

First Class cabin is the most privileged class of air travel.  It comes with all the best benefits and privileges which could be got from an airline company while flying on a plane. However, the benefits not just are meant for the in-flight experiences but also for on-ground support at the airports. It is rather interesting to know what type of passengers travel in this class in order to judge their likes and dislikes.

The price of the first class is generally at least 2-3 times more than the business class, and the business class fares are about 3 times expensive than economy class travel. So, if the fare for economy class of a flight is $100, the First Class fares can be expected to be around $600. So, the first point of profiling of First class travelers is that they have at least 6 times more spending power than the economy class travelers.

Now, a person who can spend this much of money, he would certainly like to feel a cut above the rest. On his mind, his exclusivity is more important than finding the deals which can reduce the fares. He takes pride in spending more and might not necessarily look for first class flight deals which just reduce the cost of travel. Therefore, the airline companies try to improve upon their product offerings to this class of travelers.

The segmentation of the offerings among the classes of travel has to be done in well-planned manner so as to offer substantially improved and higher-end amenities to higher class than the lower ones. When speaking of the First Class passenger, they might not like waiting at airports, so the whole process of check-in and security screening is expected to be done in an expeditious manner.  Airlines put up special counters for this purpose.

Second, since this class of travel is most likely to be used by the rich, the popular and the powerful people, they would expect highest levels of privacy and security-two of the most essential requirements. Airlines do make it a point to provide good level of privacy by proper designing of their cabin, private washrooms for first class passengers only and highly trained cabin crew which knows how to treat these passengers in the best possible way.

Third, it is pertinent to provide the highest standard of dining, entertainment, working and staying comfortable all through. This is another dimension that sets it apart from the other cabin classes. For this reason, the seats have more legroom and can be turned into flatbeds, have more cushioning and there is a provision to provide complimentary pillows, blankets and other paraphernalia which is required for comfortable flying experience. Many of these amenities are not provided in the other classes of travel.

Do First Class Deals Really Matter?

When you are searching for the flights online, you would find many agencies and airlines also offering first class flight deals. Do these really matter? Are not the agencies treading in the wrong direction when these are offering fare deals? If not these deals, what else can the agencies offer their passengers who want to travel in First Class?

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